UMSIZI  
SUSTAINABLE  
SOCIAL SOLUTIONS  
PROFILE  
2025  
Enabling broad-based  
sustainable development  
through social and economic  
solutions  
TABLE OF  
CONTENTS  
PAGE  
Who is Umsizi?  
The Umsizi Story  
Why Choose Umsizi?  
Our Service Offerings  
Mining & Social Compliance Support  
SED & LED Programmes  
Social Performance, Sustainability and  
Monitoring and Evaluation.  
Broad-Based Enterprise Development  
Social Renewal and Sustainable Relationship Building  
Programme  
Community and Stakeholder Engagement and  
Development Solutions  
BBBEE and CSR Advisory, Compliance, and Project  
Implementation  
Client Experience Summary  
Footprint of Impact on People  
Meet the Team  
Contact Page  
WHO IS  
UMSIZI?  
Umsizi Sustainable Social Solutions (Umsizi) specialises in designing  
customised solutions and implementing effective programmes to promote  
sustainable socio-economic development. Our mission is to enable  
organisations, individuals, and communities to achieve broad-based  
development through measurable social and economic solutions.  
Working closely with partners, stakeholders, and communities, particularly  
in the corporate, mining, and industrial sectors, we offer a diverse range of  
services which enable clients to meet legislative and compliance  
requirements. These include Social and Labour Plans (SLPs), Socio-  
Economic  
Development  
(SED)  
programmes,  
Corporate  
Social  
Responsibility (CSR), and the social imperatives of Environmental, Social  
and Governance (ESG), and sustainability reporting.  
Through an approach of multifaceted collaboration, Umsizi has developed  
an extensive portfolio of socio-economic development implementation  
solutions which have empowered tens of thousands of households in  
communities across South Africa, providing scalable and diverse local  
economic development opportunities that activate sustainable  
development activities.  
Umsizi’s expertise extends to providing strategic advice and planning,  
enabling our corporate clients to seamlessly integrate the social and  
community imperative into their business strategies and achieve social  
compliance.  
We take immense pride in being a level 1 BBBEE contributor, reflecting our  
unwavering commitment to promoting economic empowerment and  
advancing social transformation.  
THE UMSIZI  
STORY  
The name Umsizi, derived from the Zulu word 'helper', embodies the vision that  
founders John-Mark and his wife Louise Kilian had for our organisation. A  
vision to meaningfully empower communities through real development,  
driving positive change, and fostering sustainable socio-economic well-being.  
John-Mark started off as an ambitious, impassioned, and dedicated social scientist who  
studied Social Development and Environmental Management. He quickly gained  
valuable experience working on socio-economic development projects within the  
mining industry in South Africa, and as far away as Mali and Sierra Leone. John-Mark is a  
policy influencer who helped compile the very first Social and Labour Plan in South  
Africa, and in 2002, worked with the then Department of Mineral and Energy in providing  
practical knowledge and case studies which influenced the regulations and guidelines  
for the SLP.  
This passion, knowledge, and the determination to be a ‘helper’, are exemplified in Umsizi  
by an equally passionate and dedicated team of experts in their fields.  
With almost two decades of experience, Umsizi has established itself as a trusted  
provider of sustainable socio-economic development, reporting, and compliance  
solutions, which consistently deliver real impactful outcomes that demonstrate our  
dedication to partners and communities. Our team works with government, industry  
stakeholders, leaders, and communities to pioneer development programmes which  
have successfully and meaningfully empowered those living in poverty and inequality  
on a broad-based scale.  
Looking ahead, Umsizi is committed to using our tried and tested methodology to bring  
social and economic change and impact on a global scale. Through collaboration with  
partners in South Africa, and worldwide, we can address socio-economic challenges on  
a larger scale, with a focus on implementing sustainable development practices,  
promoting social and economic participatory development, and empowering  
marginalised communities to drive systemic change that improves the lives of  
communities globally.  
“The LORD has anointed me, to bring good news to the poor; he has sent me to bind up the brokenhearted, to proclaim  
liberty, they shall repair the ruined cities, the devastations of many generations.” (Isaiah 61:1 & 4)  
WHY CHOOSE  
UMSIZI?  
We have helped over 150 clients navigate their legislative landscape since 2006  
We have designed, implemented, monitored, and evaluated over 50 bespoke  
multi-year SED programmes nationally  
We are able to build sustainable mutually beneficial relationships between  
clients, stakeholders, leaders, and communities  
We are trusted industry experts, and have presented and facilitated more than  
100 industry conferences, master classes, and capacity building events  
Our diverse solutions for social economic development and social consulting  
have brought sustainable impact and change in over 100 communities and  
regions  
Robust methodologies developed from science, research, innovation, and best  
practice, are evidenced in the 400+ Social and Labour and Local Economic  
Development Plans we have developed in the mining industry  
We have a proven reputation and a track record of programme delivery that  
includes more than 40,000 beneficiaries empowered across the provinces of  
South Africa  
Our SED solutions focus on empowering individuals with diversified livelihoods,  
enterprises and productive infrastructure solutions. To date, we have  
constructed over 2500 productive greenhouse tunnel infrastructure and water  
provision solutions  
There are countless testimonies of our track record from households, people,  
stakeholders, leaders, and clients of how Umsizi helped to bring a new reality of  
change and hope  
Umsizi always goes over and beyond in its vision through investing its own  
resources into development  
OUR SERVICE  
OFFERINGS  
Mining Social Compliance Support Services with a  
focus on Social and Labour Plans  
Socio-Economic Development and Local Economic  
Development Programmes  
Social Performance, Sustainability, and Monitoring  
and Evaluation  
Broad-Based Enterprise Development  
Social Renewal and Sustainable Relationship Building  
Programmes  
Community and Stakeholder Engagement and  
Development Solutions  
Broad-Based Black Economic Empowerment and  
Corporate Social Responsibility Advisory, Compliance,  
and Project Implementation  
MINING SOCIAL COMPLIANCE SUPPORT  
SERVICES WITH A FOCUS ON SLPs  
Umsizi is known as an industry leader in assisting mining companies to obtain  
and maintain a license to operate, within the context of Social and Corporate  
governance within ESG and Social Performance principles. We possess extensive  
knowledge and experience in the mining, social development, and legal  
compliance landscape, and understanding community dynamics within the  
mining industry.  
OUR COMPREHENSIVE RANGE OF SERVICES INCLUDES:  
strategic compliance advisory support  
outsourced social compliance support services  
social impact assessment study (SIA)  
design and compilation of SLPs  
socio-economic baseline studies, stakeholder, and community  
consultations  
local economic development programme design  
procurement, enterprise and supplier development analysis, plans,  
and solutions  
implementation analysis and planning of SLPs  
compliance with housing and living conditions standards  
social compliance reporting  
mine closure requirements  
capacity building with stakeholders, communities, and organised  
labour  
Through our service offerings, we will help you to  
achieve a greater understanding and compliance  
with mining legislative requirements, improve your  
stakeholder collaboration and trust, effectively  
implement your SLPs, ensure alignment with your  
social performance values, and help you to achieve a  
strong impact on your local communities through  
sustainable mine community development (MCD)  
and Local Economic Development (LED) programmes.  
What sets Umsizi apart?  
SED & LED DEVELOPMENT  
PROGRAMMES  
We recognise the immense potential within local communities surrounding  
corporate industry or mining operations. Our comprehensive SED and LED  
programmes provide a sustainable framework for unlocking this potential and  
empowering individuals to thrive. Through an inclusive approach that considers  
the economic, social, and sustainable aspects of development, we create  
opportunities for meaningful and lasting change in communities.  
KEY OFFERINGS OF UMSIZI'S SED AND LED PROGRAMMES:  
Umsizi Livelihoods Programmes: We employ a large scale inclusive  
.
approach to empowering disadvantaged communities (focused on  
individuals and households) to independently improve their own  
livelihoods and economic well-being, through the transfer of  
knowledge and strategies to access economic opportunities through  
a diverse range of livelihood options.  
Productive infrastructure: We provide solutions which directly  
.
contribute to the expansion of productive economic activity, increase  
profit, expand enterprises, and increase livelihood resilience. Our  
productive infrastructure options include creating sustainable access  
to water, energy, crop and local economic enhancement solutions.  
Income generating projects: We work closely with beneficiaries and  
.
funders to avoid common pitfalls of development and achieve  
planned objectives. These projects are deliberately designed and  
implemented applying principles and methods which allow  
beneficiaries to generate self-driven, sustainable income  
through trade, or the production of goods or provision of  
services.  
SMOOCINAILTPOERRFIONRGMAANNCDE,ESVUSATLAUINAATBIIOLITNY, &  
We are committed to creating a lasting social impact through all we do, and  
understand the importance of monitoring and evaluation (M&E) to drive meaningful  
change.  
WE ASSIST COMPANIES TO ACHIEVE THEIR SOCIAL BUSINESS IMPERATIVES THROUGH :  
Design and Implementation: Sustainable results are planned, implemented,  
.
and measured. We have a dedicated team specialising in helping clients to  
design and implement community development programmes that bring social  
change and impact. Our experts ensure that these projects comply with  
regulatory requirements, adhere to best scientific practices, and take  
cognisance of social dynamics on the ground in communities.  
Progress Tracking and Effectiveness: Leveraging our M&E expertise, we help  
clients track the progress, effectiveness, and impact of their initiatives. Our team  
develops tailored strategies and assesses development processes to enhance  
success and mitigate potential development pitfalls from the outset. By  
identifying appropriate indicators and utilising cost-effective data collection  
methods, our M&E methodologies enable accurate measurement of project  
output, outcome, and impact.  
.
Monitoring and Evaluation Surveys: Umsizi has a wealth of experience in  
conducting M&E surveys, ensuring that our clients' objectives are met, and that  
resources are being utilised efficiently. This aspect of our work goes beyond  
data collection and reporting, providing actionable insights for ongoing  
improvement. Our methodology links baseline community conditions to change  
processes needed to measure social and economic development.  
.
.
Audio-Visual Showcase: Our audio-visual team excels in capturing the  
personal impact on people and communities, and the investment of our  
partners’ efforts through compelling photographs, stories, social media and  
videos. This enhances communication of visible social return on investment,  
and enables clients to powerfully share and report back their success stories  
with various stakeholders, including board members, shareholders, authorities,  
and the public.  
BROAD-BASED ENTERPRISE  
DEVELOPMENT  
Umsizi's broad-based enterprise development services offer a comprehensive and scalable  
framework for empowering communities in creating sustainable businesses as a means for local  
and participatory economic growth. Our approach is tailored for each local context, but always  
scalable to ensure maximum business impact and relevance for historically disadvantaged  
persons. By combining business skills training, mentorship, networking, market opportunities, and  
a lasting commitment, Umsizi enables entrepreneurs in sustainable businesses. Whether  
implemented locally, regionally, or nationwide, this solution has the potential to drive meaningful  
transformative change and create a positive impact on communities and local economies.  
THREE KEY COMPONENTS OF UMSIZI'S BROAD-BASED ENTERPRISE DEVELOPMENT PROGRAMME ARE:  
Entrepreneurial Development: This component empowers entrepreneurs with the skills and  
knowledge necessary to establish and grow their own businesses, whether informal or  
formal. By providing comprehensive training and ongoing mentorship, Umsizi enables  
participants to become successful entrepreneurs, improving their livelihoods and  
expanding their economic well-being. We empower participants with best-practice  
business training programmes and business tools.  
.
Sustainable Business Growth: Through mentoring and support services of our business  
advisors, Umsizi's team of experts provides ongoing guidance and mentorship to help  
individuals navigate challenges, manage risks, and identify opportunities for growth. This is  
based on managing expenses, reducing propensity for losses, increasing profit, and  
developing expansion plans for business growth and sustainability.  
.
.
Networking for Sustainability: Umsizi facilitates networking and collaboration among  
entrepreneurs, connecting them with potential partners, customers and innovation  
platforms. Umsizi helps independent entrepreneurs to leverage collective resources and  
expand their market reach through collaboration. We encourage entrepreneurs not to  
delay in taking action to achieve profitability and expand their businesses.  
At minimal business risk to the client, Umsizi can manage your ED funding effectively and  
sustainably through (but not limited to):  
1.Designing conceptual strategies, policy, and programmes to meet your corporate  
specifications and requirements, based on the local economic and social baseline.  
2.Co-funding one of our existing long-standing enterprise development programmes, with  
a pool of potential participating businesses ready for further development.  
On completion of an ED programme, a full portfolio of evidence to meet reporting regulatory  
and compliance requirements, and sector specific Broad-Based Black Economic  
Empowerment (BBBEE) requirements, and impact reporting, is provided by Umsizi.  
SOCIAL RENEWAL & SUSTAINABLE  
RELATIONSHIP BUILDING PROGRAMMES  
Umsizi is a pioneering Agent of Change in bringing ethical socio-economic change  
based on addressing critical societal issues such as gender-based violence (GBV),  
substance abuse, leadership capacity, and broken relationships. We are committed to  
driving social renewal programmes that address the detrimental impact that these  
social ills have on crippling individuals and communities from achieving well-being. Our  
unwavering dedication to transformative regeneration in communities is based on  
development solutions that empower leaders (local government, traditional, community  
based, and faith-based) with knowledge and solutions to bring behavioural and  
sustainable change to these pressing challenges in their communities.  
KEY OFFERINGS OF UMSIZI'S SOCIAL RENEWAL PROGRAMME :  
GBV Programme: Our GBV programme focuses on providing knowledge, raising  
awareness, providing safe spaces, planning interventions, promoting behaviour  
change, building collaborative partnerships, and empowering leaders in  
communities to combat gender-based violence. Leveraging existing structures  
where possible, such as the faith-based leaders, who have a God-given mandate to  
combat the social disease of GBV, through advocacy in communities, healing  
interventions and counselling of survivors and perpetrators. Leaders work with the  
mandated structures of government to provide credible referral and linkage  
pathways in vulnerable communities (e.g. department of health, social welfare, police  
and NGO facilities).  
.
RECOVERY Programme: The Umsizi RECOVERY programme addresses addiction to  
substances and social abuses in vulnerable communities through educational  
workshops, support groups, and referral structures for community leaders, carers and  
users. These invaluable resources equip community leaders and small organisations  
(like churches and NGOs) with the necessary tools and support to help their  
community members overcome addiction and maintain a sober lifestyle. Our aim is  
to bring change in communities through addressing substance abuse, reducing  
stigma, and establishing sustainable recovery support networks.  
.
.
Sustainable Relationship Building Programme: Umsizi’s Sustainable Relationship  
Building (SRB) programme enables transformation in building sustainable  
relationships between leaders by engaging them to reduce conflicting interests  
through reforming their value systems, thinking patterns, behaviours, and to take  
servant-based action to establish common ground for fostering a new legacy of  
peace and prosperity for their communities. It promotes dialogue, critical reflection,  
and collaborative decision-making and vision-building towards moving  
communities from dependency to social and economic development.  
COMMUNITY & STAKEHOLDER ENGAGEMENT  
AND DEVELOPMENT SOLUTIONS  
Umsizi understands the critical role that stakeholders and communities play in driving  
sustainable social and economic transformation. The Umsizi team has successfully  
worked with a wide variety of corporates, government authorities, traditional authorities,  
community-based organisations, local communities, organised labour, and other  
stakeholders to deliver rapid, visible, and broad-based local economic development and  
impact. Our stakeholder engagement approaches, methodologies and expertise  
empower stakeholders and communities with knowledge and mobilise them to  
collaborate in development programmes for beneficial participation and for achieving  
intended sustainable outcomes.  
Defining which persons or structures fit into the category of broad-based “stakeholders”  
or “community” is often an overwhelming process. In order to consult in an efficient and  
meaningful manner, a carefully crafted strategy is required; from identifying relevant  
stakeholders, deigning engagement strategies, mobilising stakeholders into  
development processes, to driving sustainable impact and outcomes. Umsizi, through its  
many years of experience in driving sustainable community and stakeholder  
engagement for development programmes, has a team of expert consultants who  
design unique, effective, and impactful stakeholder engagement strategies for our  
clients, partners, and stakeholders. Our experts are skilled in local vernacular languages,  
customs, and facilitation techniques and experience that make all the difference in  
building sustainable relationships and trust for impactful participation.  
OUR SERVICES INCLUDE:  
Government, municipal, traditional authority and community  
engagement processes for development projects  
Broad-based community and stakeholder engagements as required  
by the Mineral and Petroleum Resources Development Act (MPRDA)  
and Mining Charter III:  
Social and Labour Plan development  
Regular SLP feedback meetings  
LED project support and mobilisation  
Capacity building in Social and Labour Plans, Mining Charter and  
Socio-Economic Development  
Sustainable Relationship Building as a stakeholder management tool  
to obtain a social license to operate and stakeholder buy-in for  
development interventions  
BBBEE EMPOWERMENT & CSR ADVISORY, COMPLIANCE  
& PROJECT IMPLEMENTATION  
Umsizi has established two non-profit organisations, Impophomo Rushing Waters and  
Umsizi Solutions NPC, for Corporate Social Responsibility and BBBEE programmes in  
delivering grassroots based development initiatives for vulnerable and poor communities.  
Our CSR and BBBEE projects extend over 14 years of proven and accountable social  
development.  
We provide a credible vehicle and initiatives for ensuring maximum corporate social  
impact in disadvantaged and vulnerable communities. Impophomo and Umsizi Solutions  
NPC has established collaborative partnerships with corporates, churches, and like-minded  
philanthropists, who are united in the call to bring social and economic equity across South  
Africa and beyond. Umsizi, together with our NPC vehicles and specialist partners, provides  
advisory, compliance, project design and implementation, and reporting solutions in  
accordance with our client requirements. This is accompanied by powerful audio-visual  
reporting, stories, reports, social media, and site visits, for corporates to demonstrate their  
commitment to delivering real social empowerment and transformation to communities.  
OUR CORE PROGRAMMES INCLUDE:  
The Way Business Learnership and Holistic Life Skills Learnership programme  
CareerBuild Youth Development Planning programme (www.careerbuild.co.za)  
Broad-Based Livelihoods programme (www.umsizi.co.za/broad-basedlivelihoods;  
Entrepreneurship and Enterprise and Income development programmes  
My Life Plan integrated personal development planning programme  
Agricultural and Farming support and development programmes  
Food Security and gardens in poor communities and townships  
Social counselling and support programmes (www.npcc.org.za)  
GBV, RECOVERY and Social Renewal programmes (www.umsizi.co.za)  
Humanitarian aid, welfare, and support for vulnerable and the poorest households  
and communities, during times of social disaster e.g. shack fires, economic decline,  
disasters, pandemics (www.impophomo.co.za)  
Mandela Day, Womens’ empowerment, youth empowerment and community  
outreaches  
BBBEE skills development, enterprise development, socio-economic development,  
donor and grant-funding solutions and reporting (www.umisizi.co.za;  
Together we can bring real change. Small or big, your corporate  
contribution matters to people.  
CLIENT EXPERIENCE  
SUMMARY  
FOOTPRINT OF IMPACT  
ON PEOPLE  
Communities Impacted:  
100+  
150+  
Corporate Clients Since 2006:  
Direct Beneficiaries Empowered with Livelihoods:  
Indirect Economic Impact from Umsizi programmes:  
Turnkey SED Programmes Implemented in Communities:  
Social and Labour Plans Compiled:  
40,000+  
100,000+  
50+  
400+  
Industry Conferences, Master Workshops and Capacity Building: 100+  
Productive Infrastructure Constructed at Households:  
Income-generators supported:  
2,500+  
12,000+  
MEET THE  
TEAM  
EXCO  
Facilitation Team  
Consulting Team  
CONTACT  
INFORMATION  
Umsizi: Enabling broad-based  
sustainable development through  
social and economic solutions.  
CONTACT US :  
+27 (011) 791-2157  
4 Coram Office Park, 86 Ferero Ave, Randpark Ridge  
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